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November 6, 2006 (Escondido, CA) -
Truepath Christian Web Hosting today announced the expansion of its
customer technical support from five to seven days a week. By adding email
tech support on the weekends, Truepath now provides customers with around
the clock coverage.
Historically, Truepath has featured personalized customer phone and email
support Monday through Friday, from 8 a.m. to 5 p.m. PST. By extending
email technical support from five days a week to seven, Truepath takes a
stand as the support leader of Christian Web hosts.
“Our top notch technical staff continually monitors both Web hosting
activities and our servers 24/7,” said Gil Vidals, President of Truepath.
“This ensures a quick response to any and all technical problems to provide
maximum availability for our customers.”
In addition to 24/7 monitoring and availability, Truepath offers other
important technical support options to customers including:
- Truepath’s proprietary Control Panel “trouble ticketing system”
- “Do-it-yourself” options including a library of tutorials on topics such
as applications, OS commerce, B2B and others important issues
- Hosted Frequently Asked Questions for easy reference
- An extensive Knowledgebase
“In all of the numerous dealings I have had with them over the past 7
years, Truepath doesn’t just talk the talk, they really walk the walk,”
says customer Rich Franconeri of stclaresi.com. “Their customer service is
first rate and is only surpassed by their professional and caring technical
support staff.”
To start experiencing the Truepath difference, contact them today at (760)
480-8791, or visit their web site at
www.truepath.com.
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More About Truepath
Truepath, a San Diego, Calif., based company, has been recognized as the
largest Christian Web hosting provider in the market. Since its launch in
February 1997, Truepath has continued to satisfy customers with great
services and individual support. They serve Christians around the world by
providing high quality, value-based hosting services to individuals,
churches, missions, businesses, schools, and communities in their
state-of-the-art data center.
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